Frequently Asked Questions

Who can order on PegWala?

Only individuals aged 21 years or above with a valid government photo ID. Age is verified at checkout and again by the delivery agent.

Where do you deliver?

Currently across serviceable zones in Dehradun, Uttarakhand. Enter your pincode at checkout to confirm availability.

What are the delivery timings?

10:00 AM to 10:00 PM, subject to State-permitted hours. No deliveries on notified dry days.

How do I pay?

Securely online via Razorpay (cards, UPI, netbanking, wallets) or Cash on Delivery.

Can I cancel or return an order?

Orders can be cancelled before dispatch. For safety and legal reasons, sealed liquor cannot be returned once delivered except in case of damage. See our Refund policy.